The complaint route depends first on employment jurisdiction. For ordinary federal private-sector individual disputes, MOHRE is generally the starting authority and can issue a final executable decision for qualifying claims up to AED 50,000 in specified circumstances when amicable settlement is not reached. ADGM and DIFC use separate frameworks.
Jurisdiction and claim-value complaint route triage
What it cannot determineLegal advice, case merits and guaranteed outcomes
Enter the facts you can verify.
Inputs remain in your browser. Keep the result with the contract, payroll records and dates that support each input.
This is route triage, not legal advice or a jurisdiction ruling. Verify employer registration, contract, permit and current authority instructions before filing.
Formula used
Employment jurisdiction → main issue → approximate claim value → likely official starting route. The checker is a routing aid and does not predict whether the claim will succeed.
Assumptions to verify
- The jurisdiction selection is based on the legal employer and employment documents, not office location alone.
- The claim amount is a reasonable line-by-line estimate of the disputed entitlement.
- The user will verify the current authority service and deadlines before filing.
What this result does not prove
- Whether the claim is legally valid or supported by sufficient evidence.
- Court jurisdiction and procedural issues not captured by the simple inputs.
- Appeal or limitation deadlines after an authority decision.
Jurisdiction comes before the complaint amount
The AED 50,000 federal threshold is not a universal UAE labour-court threshold and should not be applied to ADGM or DIFC simply because the amount is small. First identify the legal employment regime; only then use the amount to understand the federal MOHRE route where relevant.
Quantify mixed claims before filing
If a final settlement dispute contains salary, annual leave, notice and gratuity, list each amount separately. The total claim can then be checked without losing the reason for each line.
Example: a AED 22,000 federal claim
Instead of entering only AED 22,000, record AED 6,000 unpaid salary, AED 4,000 unused leave and AED 12,000 gratuity difference. The route checker can still use the approximate total, but your evidence file should preserve all three components.
Documents to prepare
- Contract and amendments.
- Payslips, bank/WPS records and attendance evidence.
- Leave ledger where leave is disputed.
- Resignation or termination records.
- Employer settlement statement and your dated calculation.
For the full filing-preparation workflow, read the UAE Labour Complaints Guide.
Official sources
The links below are the primary references used for the rule or service described on this page. Check the live version before relying on a result.
Check the current official text, your contract, actual dates and records. Where facts are disputed, use the relevant authority or a qualified UAE professional.
Review official sources