Use the official service that matches the issue. A confidential salary complaint focuses on unpaid or delayed wages, while contractual disputes involving deductions, leave, termination or settlement may require the broader labour-complaint process.
Complaint-route comparison, evidence and process preparation
Outside this pageLegal representation or guaranteed case outcomes
Classify the dispute before filing
Write one sentence describing the problem, amount, due date and remedy requested. This helps separate wage-payment concerns from wider contract disputes.
- Identify the employer and work-permit jurisdiction.
- Separate wage delay from deductions and final benefits.
- Check whether a free-zone procedure applies.
Prepare a traceable evidence file
Evidence should preserve chronology and authenticity rather than overwhelm the reviewer with unrelated documents.
- Contract and amendments
- Payslips, bank and WPS records
- Written notices and HR replies
- A line-by-line calculation with assumptions
Follow the current official process
Service requirements and escalation steps can change. Use the live MOHRE page for eligibility, documents and contact channels.
- Keep the complaint reference.
- Record settlement offers separately.
- Do not withdraw or sign without understanding the effect.
Use the tool that matches your evidence question.
Official sources and limitations
Each source supports a defined part of this overview. It does not confirm your contract facts, payroll records or jurisdiction.