Confirm the applicable deadline
Federal private-sector guidance generally refers to payment within 14 days after the contract ends, while ADGM uses a different timeline. DIFC and scheme payments require separate process checks.
Send a precise written follow-up
List the contract end date, unpaid components, employer statement, promised date and bank details. Ask for a specific response and payment date.
Prepare the evidence bundle
Collect the contract, termination record, payslips, leave balance, settlement statement, bank statements and correspondence.
Use the correct complaint route
MOHRE-regulated employees can use official labour or salary complaint services. Free-zone, ADGM and DIFC employees should follow the authority governing their employment.
Questions to ask HR or payroll
- Which deadline applies to me?
- Has the employer disputed the amount or only delayed payment?
- What payment date was promised?
- Which documents prove each unpaid line?
- Which authority has jurisdiction?
Frequently asked questions
Should I cancel my visa before payment?
Immigration and payment steps are separate. Review any cancellation or acknowledgement wording before signing.
Can I use a salary complaint for gratuity?
MOHRE offers different services. Choose the service matching the issue or use official contact channels for guidance.
What if only part of the settlement is unpaid?
Identify the paid and unpaid lines separately and preserve proof of the partial payment.
Official sources used
Rules can change and facts can be disputed. Review the source that applies to your jurisdiction and current circumstances.