Confirm MOHRE jurisdiction
Check the work permit and employer registration. ADGM, DIFC, domestic work and some free-zone arrangements may use different procedures.
Write a one-page chronology
List joining date, relevant events, notice, last working day, payment promises and complaint date. Use exact dates.
Attach a calculation schedule
Show salary, leave, gratuity, notice, deductions and payments separately. Mark any amount that remains estimated.
Prepare core documents
Typical records include Emirates ID or identification details, contract, work permit, termination or resignation, payslips, bank statements, leave records and employer correspondence.
Questions to ask HR or payroll
- Does MOHRE regulate this employment?
- What exact obligation was breached?
- What amount or action am I requesting?
- Which document proves each fact?
- Have I separated undisputed and disputed amounts?
Frequently asked questions
Can both employees and employers register complaints?
MOHRE's private-sector labour complaint service is available for contractual claims between the parties, subject to its current service rules.
Do I need a lawyer to submit a complaint?
The official service can be accessed directly, but professional advice may help with complex or high-value disputes.
Can I include several issues?
Yes, but organise them into clear components rather than one unstructured total.
Official sources used
Rules can change and facts can be disputed. Review the source that applies to your jurisdiction and current circumstances.